Term & Services

DrollPaws Privacy Policy

Last updated: July 30th 2023

DrollPaws and its affiliates and subsidiaries (hereinafter “DrollPaws”) welcome you to Drollpaws.com. By clicking or tapping “Sign In”, “Create Account”, “Place Order” or entering or otherwise using our website Drollpaws.com our blogs such as Droll, our related websites such as Drollpaws, or our mobile applications (collectively the "Site"), you agree to and accept these terms and conditions that govern your use of the Site (the “Terms of Use” or “Terms”). Certain products, programs and services on our Site (the “Products”) may have additional terms and conditions that apply (for example, if you subscribe to our Autoship & Save subscription program, you also will be subject to the Autoship & Save Terms and Conditions) and are incorporated in these Terms. If these Terms of Use are inconsistent with terms applicable to a certain product or service, those other terms will control.

BY ACCESSING AND/OR USING THE SITE, YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THE TERMS AND TO ABIDE BY ALL OF THE REQUIREMENTS SET FORTH HEREIN. YOU MAY NOT ACCESS OR USE THIS SITE OR ACCEPT THESE TERMS OF USE UNLESS YOU ARE AT LEAST 18 YEARS OLD.

ARBITRATION NOTICE: THESE TERMS CONTAIN AN ARBITRATION CLAUSE A LITTLE LATER ON. YOU AND DrollPaws AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND DrollPaws WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Privacy Policy

Please review our Privacy Policy, which also governs your use of our Site and is incorporated in these Terms, to understand our practices.

Electronic Communications

When you use our Site, or send e-mails, text messages, use video calling and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this Site, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Where required by applicable law, we will seek express prior written consent for marketing text messages or calls to you.

Accounts

In order to use certain features of the Site and make purchases or use other services on the Site, you must register for an account with DrollPaws and provide certain information about yourself as prompted by the Site registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information and update it as necessary; and (c) your use of the Site does not violate any applicable law or regulation or these Terms.

You are responsible for maintaining the confidentiality of your DrollPaws Account login information. You are fully responsible for all activities that are associated with your DrollPaws Account (including but not limited to any purchases, posting reviews or other use of the Site). You agree to keep your username and password information confidential and not share it with anyone. You agree to immediately notify DrollPaws of any unauthorized use or suspected unauthorized use of your DrollPaws Account or any other actual or potential breach of security.

Products purchased from DrollPaws on the Site are intended for use in the United States of America. We reserve the right, in our sole discretion, to cancel your order if we think you are selling any Products purchased from our Site outside the United States.

Order Acceptance

The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or confirmation of an agreement to sell. DrollPaws reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of an order. Prices and availability of Products are subject to change without notice. Errors will be corrected when discovered and DrollPaws reserves the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). Certain orders constitute improper use of the Site. DrollPaws reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Your DrollPaws account may also be restricted or terminated for any reason, at DrollPaws sole discretion.

Risk of Loss and Shipping and Delivery

All items purchased from DrollPaws are made pursuant to a shipment contract with a shipping carrier. This means that the risk of loss and title for such items pass to you upon delivery of the Products to the carrier. Products will be shipped to the address designated by you, if applicable, so long as such address is complete and complies with any shipping restrictions contained on the Site. The time and location of delivery of the Products to you is at the discretion of the carrier.

Product Descriptions

DrollPaws attempts to be as accurate as possible. However, DrollPaws does not warrant that Product descriptions, depictions, colors, dimensions, ingredient lists or other content on the Site are accurate, complete, reliable, current or error-free. If a Product offered by DrollPaws is not as described, your sole remedy is to return the Product. Call us at +91 8800322733 or send an email drollpaws@gmail.com for return information.